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"Element does not support this browser" for 1.11.75 / Arch Linux #1828

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Half-Shot opened this issue Aug 22, 2024 · 7 comments · Fixed by matrix-org/matrix-react-sdk#12928
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A-Electron O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect

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@Half-Shot
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Steps to reproduce

  1. Open Element
  2. See the prompt that "Element does not support this browser"

Outcome

What did you expect?

My browser (Electron 31) to be supported.

What happened instead?

A warning prompting me that it was not.

Operating system

Arch Linux

Application version

1.11.75

How did you install the app?

pacman

Homeserver

No response

Will you send logs?

Yes

@dosubot dosubot bot added A-Electron O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist labels Aug 22, 2024
@dbkr
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dbkr commented Aug 22, 2024

Weird, I wonder why more people aren't seeing this. I guess something must not be quite right with the electron<-->chrome versions translation though.

@bblacher
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I saw this too.

@code-IM-perfect
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Same popup came to me.

@deraffe
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deraffe commented Aug 22, 2024

This looks like it should have already been fixed by #1719.
NixOS also seems to have fixed it by increasing the default electron version.
And I feel like this should have been fixed on Archlinux already as well, see the issue and the commit.

Is there some older Electron version leaking into the build? What are the Electron / Chrome versions you see in your build of element-desktop? (Quickest way to check I found was to open the network debugging tab and look at the User-Agent header of a random request)

@ethanaobrien
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ethanaobrien commented Aug 23, 2024

We're currently on chrome 128 (iirc) and the electron app (That showed "Element does not support this browser") has the user agent of chrome 126.

Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Element/1.11.75 Chrome/126.0.6478.234 Electron/31.4.0 Safari/537.36

arch linux - fully up to date as of now

@turt2live
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Got this this morning after an OOM

image

Element Nightly version: 0.0.1-nightly.2024082501
Crypto version: Rust SDK 0.7.1 (c8c9d15), Vodozemac 0.6.0

@daniellekirkwood
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I also ran into this. On ED nightly (updated today morning) using MacOS

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Labels
A-Electron O-Occasional Affects or can be seen by some users regularly or most users rarely S-Minor Impairs non-critical functionality or suitable workarounds exist T-Defect
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8 participants