Flameshot icon is visible in tray area but when I click on it nothing happens

[AlexanderProd]

Flameshot Version

Flameshot v12.1.0 ()
Compiled with Qt 5.15.3
linux: 5.19.0-41-generic
ubuntu-core: 20

Installation Type

Snap from Snapcraft

Operating System type and version

Ubuntu 22.10 64-bit

Description

Flameshot icon is visible in tray area but when I click on it nothing happens.
I've followed this steps.

Steps to reproduce

1. Open 3 terminals

2. Kill Flameshot if it is already open using pkill flameshot

3. In the first terminal run dbus-monitor --session sender=org.flameshot.Flameshot

4. In the second terminal run flameshot

5. In the third terminal run flameshot gui

6. https://bin.snopyta.org/?33ac4ff2f6f0c785#DK32XSS8YC3yNp1HPASfva6SZFTheidK1EkYVW2KY6ZB

Screenshots or screen recordings

https://bin.snopyta.org/?33ac4ff2f6f0c785#DK32XSS8YC3yNp1HPASfva6SZFTheidK1EkYVW2KY6ZB

System Information

System:
Host: alexander-virtual-machine Kernel: 5.19.0-41-generic arch: x86_64
bits: 64 Desktop: GNOME v: 43.1 Distro: Ubuntu 22.10 (Kinetic Kudu)
Graphics:
Device-1: VMware SVGA II Adapter driver: vmwgfx v: 2.20.0.0
Display: wayland server: X.Org v: 1.22.1.3 with: Xwayland v: 22.1.3
compositor: gnome-shell driver: gpu: vmwgfx resolution: 3840x2160~60Hz
OpenGL: renderer: SVGA3D; build: RELEASE; LLVM; v: 4.3 Mesa 22.2.5

[jakkan]

I have the same issue. I also don't get any GUI when running "flameshot gui".

https://bin.snopyta.org/?44add85050413315#7GxbpCVdfTa2DLBdCKvMPxFDZhoT6tozP4u4vkD6m9dQ

Flameshot Version
Flameshot v12.1.0 (-)
Compiled with Qt 5.15.4

Installation Type
xbps-install

Operating System type and version
Linux void 6.1.28_1

System Information
CPU: 12-core (4-mt/8-st) 12th Gen Intel Core i7-1260P (-MST AMCP-)
speed/min/max: 1489/400/4700:3400 MHz Kernel: 6.1.28_1 x86_64
Mem: 3297.9/31815.2 MiB (10.4%) Storage: 953.87 GiB (1.5% used) Procs: 334
Shell: Zsh

[mmahmoudian]

@AlexanderProd @jakkan Thanks for properly reporting the issue. Considering that the PrivateBin has very short expiration dates, do you mind if they are copied in this issue? As far as I can see, neither of them contain any personal info anyways. Snopyta unfortunately has removed "1 year" and "Never" expiration options. One of you chose 1 month and the other 1 week, both of which are very short durations.

[AlexanderProd]

I don’t mind if the logs are posted here. Also another probably important fact, Ubuntu is running in virtual machine in VMWare 17 Pro. And it had worked when I initially installed Lightshot, but at some point it stopped working.

[jakkan]

My issue was resolved. I don't remember how I solved it unfortunately. I think it was by adding the environment variables recommended here: https://docs.voidlinux.org/config/graphical-session/wayland.html but I'm not completely sure. I can do some additional testing if you'd want. I also don't mind if my logs are copied to here.

[mmahmoudian]

For the record, this issue seems very very similar to #3213 .