pagerduty.md

PagerDuty

• PagerDuty | Real-Time Operations | Incident Response | On-Call | PagerDuty #ril

Account, Domain, Team, User

• Account Ownership

  • Every PagerDuty account has one user that is designated as the ACCOUNT OWNER. This user has access to perform any actions in the account, and is the only user with access to Account Settings, which includes details such as the account's pricing plan, user limits, billing and payment information (including invoices), SSO configuration, and the ability to change the account owner.

  • If you are an Account Owner and want to promote another user to be your account's owner, go to your User Icon → Account Settings and then click the Account Settings tab. In the Change Account Owner section, begin typing this user's name, select them from the list and click Change Account Owner.

    Note: Your account will not be removed when you promote another user to be the Account Owner, your account will simply be demoted to an Admin user role.

  • If your current account owner has left your organization and their PagerDuty login information is not available, you can contact our Support team for assistance with account ownership changes.

• Account Subdomains

  PagerDuty accounts are accessible via a personalized subdomain. If your company name is EveryNine Inc, you can set your account's subdomain to everynine.pagerduty.com, e9inc.pagerduty.com, or anything else as long as it is five or more characters long.

• Teams

  Create Teams to customize information presented to specific users

  Teams allow users to customize the PagerDuty UI so that they only see information relevant to specific escalation policies, or groups of escalation policies. For example, a DevOps team member may only want to see the users, incidents, schedules and services associated with DevOps escalation policies. Likewise, a Support team manager may only want to see information relevant to his or her team.

  都按 escalation policies 來拆分?

參考資料 {: #reference }

• PagerDuty