Avatar and header no longer visible

[EmilJacobs]

I noticed that my avatar and header are no longer loaded. I don't visit the bsky website regularly, so I'm not sure when this started, but the last major change on my instance was a move from local to object storage a few weeks ago. Could that be a trigger here?

Pictures in posts are however loaded as expected.

My profile: https://bsky.app/profile/collectifission.greennuclear.online.ap.brid.gy

[snarfed]

Hey, sorry for the trouble! Yup, that move is probably the cause: https://fed.brid.gy/docs#bluesky-image-cdn

[Tamschi]

If that is indeed the case, then editing your profile in any way should fix it, by the way.
(Doing so sends out an Update activity that Bridgy Fed can translate into a Bluesky profile record update.)

It may be a good idea to mention that in the docs section.

[snarfed]

Oh interesting. If you think all image URLs on this instance changed, and the old ones no longer serve, and the instance didn't send Updates, then yes! That seems pretty destructive, and unlikely, but I guess possible.

[Tamschi]

I don't see how the instance could feasibly send updates to everyone who has cached its Objects. There's normally little to no tracking for that (and it's not necessarily feasible volume-wise).

It should serve a Moved Permanently redirect on the old URLs, but there are definitely a few places this could fail in addition to the software itself not having that feature.

[snarfed]

Oh sure, I'm not arguing it's obligated to send updates to every known instance, but maybe at least to followers. Or, if the previous URLs redirect, that's fine too. But if you change a profile's or post's image URLs, and the old URLs don't redirect, and you don't send Updates...then you're going to have a bad time, regardless of bridges.

[Aelese]

I think something similar has been going on for weeks with an account bridged from a website. New posts are being pushed, so the bridge doesn't seem "stuck", but profile pic is not visible.

Website: https://pontevedra.gal/
Bridged account: https://bsky.app/profile/pontevedra.gal.web.brid.gy

PS: Sorry for hijacking the thread, I'm trying to avoid duplicates.

[EmilJacobs]

If that is indeed the case, then editing your profile in any way should fix it, by the way. (Doing so sends out an Update activity that Bridgy Fed can translate into a Bluesky profile record update.)

It may be a good idea to mention that in the docs section.

Interesting: when selecting a different avatar, it syncs. But as soon as I go back, it's again no longer visible.

[Tamschi]

If that is indeed the case, then editing your profile in any way should fix it, by the way. (Doing so sends out an Update activity that Bridgy Fed can translate into a Bluesky profile record update.)

It may be a good idea to mention that in the docs section.

Interesting: when selecting a different avatar, it syncs. But as soon as I go back, it's again no longer visible.

That's #1650. I wonder if that's in part responsible for the initial issue too, then.

[snarfed]

Yes! Thanks @Tamschi, looks like @EmilJacobs's profile at least is indeed #1650. Sorry Emil!

@Aelese try the debugging steps in https://fed.brid.gy/docs#bluesky-image-cdn ?

[EmilJacobs]

Reading #1650 I'm not really sure what the issue is. Is there something I could do to fix it?

[snarfed]

@EmilJacobs it's just a bug we need to fix, sorry. In the meantime, switching to a different image should fix it for you, as you saw. Even a single byte different will work, eg a slightly bigger or smaller version, or change the JPEG quality slightly, etc.

[Aelese]

Yes! Thanks @Tamschi, looks like @EmilJacobs's profile at least is indeed #1650. Sorry Emil!

@Aelese try the debugging steps in https://fed.brid.gy/docs#bluesky-image-cdn ?

A few days ago I tried to follow the steps and I couldn't get the link for any of the images as when using the browser's developer tools to inspect them, there wasn't even a link.

However, today I clicked on the avatar and inspected what should be the enlarged avatar, for which I got the following link: https://cdn.bsky.app/img/avatar/plain/did:plc:qr4hely5haxyanqepxpbapxb/bafkreibtbm6xg5sihydtcbehlqjjbkrfxlnbkukl2wdscouiwspnuj4z3y@jpeg. And yes, it seems to be the server's fault and I'll have to let it go as I don't have access to it.

Thanks for your help and sorry for the inconvenience.

[EmilJacobs]

@EmilJacobs it's just a bug we need to fix, sorry. In the meantime, switching to a different image should fix it for you, as you saw. Even a single byte different will work, eg a slightly bigger or smaller version, or change the JPEG quality slightly, etc.

I did a re-export of the existing image, making sure it was a slightly different size (a few kb less), but that didn't solve it. Odd?

[EmilJacobs]

Ok, recreated my avatar from scratch and this worked. Hope it keeps working.

[snarfed]

Glad it's working now!

[snarfed]

Duplicate of #1650