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App Import / Export failing #78
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When I inspect the logs of 'Asset Management and Tracking' app I get the below. It looks like the system doesn't want to let the trial license export this app, but it shouldn't fail silently and give me a corrupted download. INFO 08 Nov 2022 23:10:16 org.enhydra.shark.MultiTenantSharkEngineManagerAspect - jwc_whamtet : Created XMLInterface for profile jwc_whamtet |
Hi, Thanks for reporting this. We will check on it and get back to you. |
If the intended behavior is to prohibit export of those particular apps for trial licensees then you should disable the export button or something. Its very confusing to receive a corrupt export file.
… On Nov 10, 2022, at 12:20, owen-joget ***@***.***> wrote:
Hi,
Thanks for reporting this. We will check on it and get back to you.
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Hi, Sorry for the inconvenience caused, it is an unexpected behaviour only happened in our cloud environment due to file permission issue. Our team is still working for a fix. For temporary workaround, you can view the process in Process Builder once, then try export the app again. |
Thanks owen,
What do you mean by ‘view the process in Process Builder’?
Matt
… On Nov 10, 2022, at 16:32, owen-joget ***@***.***> wrote:
Hi,
Sorry for the inconvenience caused, it is an unexpected behaviour only happened in our cloud environment due to file permission issue. Our team is still working for a fix. For temporary workaround, you can view the process in Process Builder once, then try export the app again.
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Hi, Sorry for the confusion. You will need view your app, go to "Processes" which above "Properties & Export" on side menu. Then, click on "Design Process". |
Hi @owen-joget , any progress on this one? |
Dear Joget,
I created a trial cloud account and logged in admin. I exported all the sample apps and attempted to import into
joget-linux-7.0.33
running on localhost. Some fail with the error messageERROR 09 Nov 2022 08:47:04 org.joget.apps.app.service.AppServiceImpl - java.io.EOFException: Unexpected end of ZLIB input stream
java.io.EOFException: Unexpected end of ZLIB input stream
So it looks like the export is producing an incomplete file, however I cannot see why some succeed and fail. The list is as follows.
works: App Center Version 1
fails: Asset Management and Tracking Version 1
fails: Customer Relationship Management Version 1
fails: Document Repository Version 1
fails: Employee Portal Version 1
fails: Expenses Claim Version 1
fails: Internal Service Request Version 1
works: Joget Academy Version 1
works: Joget Community Q&A Version 1
fails: Joget DX Showcase Version 1
works: Joget KB Version 1
works: Service Help Desk DX Version 1
works: Travel Advisory Tracking Version 1
fails: Travel Request
The best way to debug is to attempt export on localhost, could you send me a database dump of the cloud trial instance? You can contact me [email protected]
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